Accessibility in NATIVE Hotels

Braille and embossed signalethic

Each Hotel is equipped with Signage Pack in Braille and embossed designed in conjunction with Puntodis and universal door hangers which include messages in English Braille and 6 other languages, useful for the vision impaired.

Audit of accessibility

We follow physical or automated protocol to prevent any client from anticipating facilities above and beyond those described for each Hotel. Thereby avoiding any age related, physical impairment or food related issues.

Web accessible for all

With a double accessibility system, complying with AA rules of the W3C-WAI protocole and equipped with the InSUIT tool allowing you to navigate without seing the screen, touch the keyboard or speaking into the computer, simply by blowing into the microphone is sufficient.   More info

Two systems of accessibility on the same website, to enable all to navigate

NATIVE is the only club of hotels that offers 2 sets of universal accessibility to enable all of us to navigate freely and even book our room, even if we have limitations to use conventional websites due to a disability. With the W3C system (the most used in the world) you can use a Braille Line which converts to dots the text that appears on the screen. And you can use the hearing system Jaws that reads the text on the screen as fast as you want. Among other solutions. And with InSuit tool you can access the information without viewing the screen, without touching the keyboard and without talking to the computer. We can simply blow on the microphone of our headphones. This system allows navigation even to a blind, mute and hands motionless user. And you can use it on any computer, not necessarily yours, because accessibility is embedded in the website and do not need peripherals or specific programs.


All hotels have Braille and embossed signage. Other services shown in the pictures are not available in all the establishments. For more details, see the "Accessibility" tab in the information of each hotel in this website.


ACCESIBILIDAD1 The web accessibility refers to the capability to access the web and its contents for everyone independently of the handicap (physical, intellectual or technical) they should suffer or the ones derived from use (technologic or environmental). This quality is intimately related to the usability.   When the web sites are designed taking in account accessibility, all the consumers can access the contents in equal conditions. For example, when a site has a semantically correct XHTML code, an equivalent text alternative to the images is provided and the links are given a significant name. This permits the blind users to use screen readers or brail lines to have access to the contents. When the videos have subtitles, the users who have hearing difficulties will totally understand them. If the contents are written in simple language and illustrated with diagrams and an animation, the users with dyslexia or learning problems are in better condition to understand them. If the size of the text is sufficiently big, the users with visual problems can read it with no difficulty. In the same way, the size of the buttons or the adequate active areas can help people with difficulty to control the mouse with accuracy. If one avoids the actions that depend on a concise device (press a key, or click on the mouse) the user will be able to choose the device which suits him best.


The main benefits that accessible web offers as well as its evident role of social justice for the equality it grants the citizens are:
  • It increases the potential number of visitors to the page: a very important reason for a venture which intends to capture new clients. When a web page is accessible it presents no barriers which make the access difficult, independently of the condition of the users. A web page which fulfils the standards is probably visualized correctly with any device or browser.
  • It decreases the costs of development and maintenance: even though initially making an accessible web page implies a higher cost, the maintenance of an accessible web site is more economical than one which is not accessible, this is because an accessible web is a well elaborated site, less prone to contain errors and easier to update
  • It reduces the loading time of the web sites and the web server: by separating the information contents of the presentation of a website through CSS one manages to reduce the size of the web site, and therefore, the loading time of the web page is less.
The personal limitations to access internet can be:
  • Visual: In different degrees, from low vision to total blindness, as well as problems to distinguish colours (colour blindness)
  • Physical mobility: Difficulty or incapacity to use ones hands, including shakiness, muscular slowness, etc.., due to diseases like Parkinson’s, muscular dystrophy, mental paralysis, amputations...
  • Auditory: deafness or hearing deficiencies.
  • Learning difficulties: Dyslexia, etc. handicaps which affect memory, attention, logic abilities, etc.


These are some of the technologies used by handicapped consumers to browse the web:
  • A screen reader program, which can read the elements which appear on the screen, using voice synthesisers (of great help for the users with learning or reading impediments), or which can read everything that is happening in the PC (used by the blind and those with impaired vision)
  • Brail lines, consists on hardware application device which converts the text into Brail characters.
  • A screen magnifying program which enlarges what is shown on the computer monitor, making it easier to read for people with reduced vision.